Quality Policy

Our quality policy & practice is to repeatedly provide products, services & solutions that meet or exceed our customers' expectations.

The Quality System succeeds through continuous effort by each employee to monitor, improve and execute our business processes and operations. Quality is the responsibility of every employee.

Quality Objectives

  • Reduce Customer Nonconformities
     
  • Effectively Communicate Non-conformances with Suppliers
     
  • Increase Annual Customer Satisfaction Ratings
     
  • Improve Data Management Activities
     

The Quality Policy and quality objectives of Telematic Controls Inc. have been designed to meet our customer’s requirements; the policy and objectives are reviewed by management to ensure their continued applicability to market requirements and demands.

The Quality Policy is presented during employee training, is posted conspicuously throughout our facilities, and is referred to so as to instill the importantance of how we view excellence in all that we do to fulfill our high standards and meet our customers expectations.

Quality Standard: ISO 9001:2008

 

Brian McClelland
President & CEO