Shipping Costs

How to Calculate Shipping Costs

Telematic Controls is proud to now offer special $9.99 Worldwide Shipping rate with online orders.

To qualify for the special shipping offer your order must meet several requirements:

$9.99 Worldwide Shipping

  • $9.99 Priority shipping is offered via FedEx 2-Day services to most locations within North America. FedEx International Economy services are used for the rest of the world. Ground services could also be used where appropriate (delivery typically within 2-5 business days to most major cities worldwide).
  • $29.99 Premium shipping is offered via FedEx Priority Overnight services to most locations within North America. FedEx International Priority services are used for the rest of the world (delivery typically within 1-3 business days to most major cities worldwide).
  • Oversize packages are not included in the special shipping rate. (With FedEx Express International services packages can be shipped up to 150 lbs.; up to 108" in length and 130" in length and girth to most locations). The package weight and dimensional maximums may vary by country.
  • Items must be bought from the online store to be eligible for the special shipping rate of $9.99 (Priority) or $29.99 (Premium).
  • Special shipping rate is only applicable to certain locations. To confirm if your location is included, please check the shipping rates in your cart or during checkout. If you are shipping to outside of a normal delivery area you will be contacted by a sales person to confirm the shipping details and additional charges.
  • Shipping charges and available service may vary based on package weight and country of destination.
  • Shipping cost is charged in the same currency as the order currency.

General Shipping Policies

  • In-Stock Orders can take up to 3 business days to be processed and shipped. You will receive an email with the tracking information once your order is ready.
  • Orders placed on weekends or holidays will begin processing the next business day. No weekend or holiday delivery is available.
  • Deliveries to PO Box, FPO or APO addresses are not available.
  • Shipments delivered to remote or less-accessible locations are assessed an out-of-delivery area surcharge.
  • Risk of loss and title for merchandise shipped internationally will pass to the customer upon delivery to the carrier.

Customs & Duties

  • When ordering outside of North America, the Customer is responsible for assuring the product can be legally imported to the destination country.
  • Your privacy is important to us, and we know that you care about how information about your order is used and shared. Telematic would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
  • Telematic may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.
  • The Customer is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subjected to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country.
  • All applicable customs fees, taxes and duties are the sole responsibility of the Customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. 
  • Customs, duties, and taxes are non-refundable: a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; contact your local customs office for more information.
  • Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.   
  • For more information on customs and duties charges, please contact your local customs office.

If your order does not meet the criteria for $9.99 shipping you can calculate your shipping costs through the methods listed below:

Our online store gives you the ability to estimate shipping costs in several areas.

By Product

  1. Browse or search for the product you would like to get shipping costs
  2. Click the "Shipping" button
  3. Specify the quantity and address in the shipping costs wizard popup

By Shopping Cart

  1. Go to your shopping cart by clicking on the shopping cart icon on the top of the page
  2. Click the "Estimate Shipping Costs" button
  3. Specify the address in the shipping costs wizard popup

By Quote

  1. Go to your Account page clicking on the account drop down menu on the top of the page
  2. Navigate to Quotes
  3. Click the "Estimate Shipping Costs" link
  4. Specify the address in the shipping costs wizard popup