Order alterations, including cancellations and changes in specifications, are subject to charges determined by Telematic. New equipment may be returned within 30 days of shipment with prior approval and the assignment of a Return Authorization Number provided by Telematic. This R.A. Number must be present on all of the return documentation.
R.A. Numbers are valid for 30 days from issue. The equipment is subject to a restocking charge and the customer is responsible for charges incurred to and from their shipping destination. Specially ordered or modified goods, goods which have been used, or goods which have been shipped more than 60 days prior, are not returnable.